Privacy Policy

Last Updated: December 30, 2025

1. Introduction

Welcome to RP Character Writer ("Service," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our character creation and AI-assisted content generation platform.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service:

2.1 Information You Provide

  • Account Information: Username, email address, and encrypted password when you register
  • Character Data: Names, biographies, personality traits, backstories, and other creative content you create
  • Generated Content: Journals, letters, speeches, and other AI-generated content associated with your characters
  • Support Communications: Information contained in support tickets, feedback, and correspondence with our team
  • Payment Information: Billing details processed securely through our third-party payment processor (Stripe)

2.2 Automatically Collected Information

  • Usage Data: Information about how you interact with the Service, including features used and generation history
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and pages viewed
  • Cookies: Session cookies to maintain your login state and preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain the RP Character Writer platform
  • AI Content Generation: To process your character data through our internal AI model to generate personalized content
  • Account Management: To create and manage your user account, process subscriptions, and handle billing
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance
  • Service Improvement: To analyze usage patterns, identify areas for improvement, and develop new features
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
  • Communications: To send important service updates, security alerts, and administrative messages

4. Data Sharing and Disclosure

We value your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • AI Processing: Your character data and prompts are processed by our internal AI model to generate content. This data is used solely for content generation and is not stored or used for model training.
  • Payment Processing: Payment information is securely transmitted to Stripe for transaction processing. We do not store your full credit card details.
  • Legal Compliance: When required by law, court order, or governmental authority
  • Protection of Rights: To protect the rights, property, and safety of our users and the public

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL protocols
  • Password Security: User passwords are hashed using industry-standard algorithms (bcrypt) and are never stored in plain text
  • Access Controls: Strict access controls limit employee access to user data on a need-to-know basis
  • Regular Audits: We conduct regular security reviews and updates to maintain the integrity of our systems
  • Secure Infrastructure: Our servers are hosted on secure, monitored infrastructure with firewall protection

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

  • Account Data: Retained until you delete your account
  • Character Data: Retained until you delete the character or your account
  • Generated Content: Stored in your generation history until manually deleted or account closure
  • Support Tickets: Retained for up to 2 years after resolution for quality assurance purposes
  • Transaction Records: Retained as required by applicable tax and accounting regulations

Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Data Portability: Request export of your data in a machine-readable format
  • Opt-Out: Manage your email preferences and marketing communications
  • Account Closure: Delete your account at any time through your profile settings

To exercise any of these rights, please contact us through the Support system or submit a ticket.

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. These cookies are necessary for the proper functioning of the Service and cannot be disabled without affecting functionality.

We do not use third-party advertising cookies or tracking pixels. Any analytics we perform are done using aggregate, anonymized data.

9. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Our Service is operated globally. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:

We will respond to all legitimate requests within 30 days.